- Stays, dining, bar & spa spends at Taj, Gateway, SeleQtions ,Vivanta, Ginger and amã Stays and Trails .
- AirAsia India flight bookings.
- bigbasket Orders.
- Purchases from Croma.
- Shopping on Tata CLiQ.
Room charges that are included in the definition of ineligible rates.
Charges for banquets, parties, meetings, weddings, events and other similar functions.
Rooms booked as office space.
Charges for Business Centre facilities used by non-resident member guests.
Complimentary services.
Any charges which are settled using Taj Experiences Gift Cards or NeuCoins.
Charges for food and beverages (including those associated with parties/ social gatherings hosted at restaurants and bars) which are discounted/special menu/ packages/ others which are not as per the printed menu of the restaurant/ bar/ cake shop, unless stated otherwise.
Charges for car hire/ shopping arcade/ fitness centre/ chartered flights/ Taj Air, pay outs, tips, taxes, etc.
Charges (even if charged to members’ room) for non-affiliated hotel entities which are not owned and/or operated by the hotel including, but not limited to, outlets such as travel bookings, gift shop, drugstore, clothes, gallery, or specialty stores, recreational or entertainment concessions.
Copper tier is available to all TataNeu members.
As a Copper tier member, you will earn 4 NeuCoins for every ₹100 of eligible spends, net of taxes at participating IHCL hotels.
Silver tier is achieved on eligible spends of INR 1 lakh or stays of 10 eligible room nights.
As a Silver tier member, you will earn 5 NeuCoins for every ₹100 of eligible spends, net of taxes at participating IHCL hotels.
Silver tier members will be eligible for late check-out till 5.00 pm, subject to availability.
Gold tier is achieved on eligible spends of INR 4 lakhs or stays of 40 eligible room nights.
As a Gold tier member, you will earn 7 NeuCoins for every ₹100 of eligible spends, net of taxes at participating hotels.
Gold tier members will be eligible for early check-in from 9:00 am, and late check-out till 5.00 pm, subject to availability.
Gold tier members will be eligible for 20 upgrade e-Vouchers, applicable for a complimentary upgrade to the next category of room booked for a maximum of 5 nights per stay, subject to availability at the time of check-in at any of the participating IHCL hotels. Upgrade e-vouchers will not be applicable for an upgrade to a room category higher than a base category suite (or equivalent room, as per the hotel nomenclature).
Gold tier members will get 2 upgrade e-vouchers* to Taj Club rooms (subject to availability at the time of check-in, applicable for a stay of up to 5 Nights).
Platinum tier is achieved on eligible spends of INR 8 lakhs or stays of 80 eligible room nights.
As a Platinum tier member, you will earn 8 NeuCoins for every ₹100 of eligible spend, net of taxes at participating hotels.
Platinum tier members will be eligible for early check-in from 9:00 am, and late check-out till 5.00 pm, subject to availability.
Platinum tier members will get unlimited upgrade e-vouchers*, applicable for a complimentary upgrade to the next category of room booked for a maximum of 5 nights per stay, subject to availability at the time of check-in at participating IHCL Hotels. Upgrade e-vouchers will not be applicable for an upgrade to a room category higher than a base category suite (or equivalent room, as per the hotel nomenclature).
Platinum tier members will be offered 24/7 Dedicated Platinum Phone Assistance on 1800 114 825.
Platinum tier members are eligible for 4 upgrade e-vouchers* to Taj Club rooms (subject to availability at the time of check-in. Applicable for a stay of up to 5 Nights).
The use of the benefits of the Taj Club room are only applicable to the occupants of the room category. Non-residents and non-occupants will not be allowed to use the benefits and will be charged for the service (as the case may be).
The hotel management reserves the right to restrict entry to the Taj Club lounge.
Taj Club rules and regulations will apply.
Upgrades are subject to availability at the time of check-in.
These vouchers are non-transferable. The validity of these vouchers cannot be extended.
The validity of the voucher is applicable for one year from the date of tier-upgrade or tier-retention. Withdrawal of this voucher is at the sole discretion of the Programme Management.
If you are a Platinum tier member, you can earn 8 NeuCoins for every ₹100 spent net of taxes
If you are a Gold tier member, you can earn 7 NeuCoins for every ₹100 spent net of taxes
If you are a Silver tier member, you can earn 5 NeuCoins for every ₹100 spent net of taxes
If you are a Copper tier member, you can earn 4 NeuCoins for every ₹100 spent net of taxes
Discount specials
Sixt best price guarantee
Free cancellation and rebooking
Sixt 24/7 customer service
To avail of the above benefits, and the terms and conditions associated with these benefits, you can visit: https://www.tajhotels.com/en-in/tajinnercircle/tic-all-partners/sixt/ The Sixt rates on which you will be unable to earn NeuCoins are: tour operator rates, employee rates, travel agency rates, wholesaler rates, corporate rates, long term rentals (28 days or more), rentals of less than 25 EUR or equivalent in local currency.
For further assistance please call 1800 202 8282 from 9:00 am to 6:00 pm or write to us at customercare@tataneu.com.
Gold members can call +91 22 6958 2120 or write to us at gold@tajhotels.com.
Platinum members can call India 1800 11 4825, US 1844 666 4562, UK 0800 031 5041 or write to us at platinum@tajhotels.com.
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